Last updated: 23 September 2026
Grace Wellness CIC respects your privacy and is committed to protecting your personal information. This Privacy Notice explains how we collect, use, store and protect personal information when you use our website, join LiveWell Collective, register for an event or programme, subscribe to our communications, make a donation or contact us.
LiveWell Collective is a project of Grace Wellness CIC. Grace Wellness CIC is the organisation responsible for the personal information collected through this website and associated services.
Information we may collect
Depending on how you interact with us, we may collect information such as your name, email address, telephone or WhatsApp number, country, membership type, event or programme registrations, communication preferences, enquiries and information you choose to provide through our forms.
When you make a membership payment, event payment or donation, payment information is processed securely by our payment provider, Stripe. Grace Wellness CIC does not need to store your full payment-card details.
How we use your information
We may use your personal information to:
Our lawful basis for using your information
Under UK data-protection law, we must have a lawful basis for processing personal information. Depending on the circumstances, we may process your information because it is necessary to provide a service or membership you have requested, because we have a legitimate organisational interest in administering and improving our services, because we have a legal obligation, or because you have given us your consent.
Where we rely on consent, you may withdraw that consent at any time.
Email, newsletters and WhatsApp
If you subscribe to our mailing list, your information may be processed through Mailchimp for the purpose of sending newsletters and updates.
We may also communicate with members, event participants and people who contact us through email, telephone or WhatsApp where appropriate.
You can unsubscribe from marketing emails using the unsubscribe option provided in those communications or contact us directly to change your communication preferences.
Sharing your information
We do not sell your personal information.
We may share information with trusted service providers where this is necessary to operate our organisation and provide our services. These may include website and hosting providers, Stripe, Mailchimp, Zoom and professional advisers or other suppliers supporting Grace Wellness CIC.
Where providers process personal information outside the United Kingdom, we take appropriate steps to ensure that relevant data-protection safeguards are in place.
How long we keep your information
We keep personal information only for as long as it is reasonably required for the purpose for which it was collected and to meet any applicable legal, financial, safeguarding or regulatory requirements.
Health information
Some Grace Wellness CIC programmes relate to health and wellbeing. If we need to collect information about your health for a particular service or programme, we will explain why the information is required and how it will be used. Where required by law, we will obtain the appropriate consent or rely on another applicable legal condition before processing such information.
Information provided through general website, membership or newsletter forms should not be used to send urgent or emergency medical information.
Your rights
Under UK data-protection law, you may have rights relating to your personal information, including the right to request access to your information, ask us to correct inaccurate information, request deletion or restriction in certain circumstances, object to certain uses of your information, and withdraw consent where processing is based on consent.
You also have the right to raise a concern with the Information Commissioner’s Office (ICO) if you are unhappy with how your personal information has been handled.
Cookies and website information
Our website may use cookies and similar technologies necessary for the operation, security and performance of the website and, where applicable, analytics or other optional functions. Where consent is required for non-essential cookies, we will ask for it.
Contact us
If you have a question about this Privacy Notice, wish to exercise your data-protection rights or have a concern about how we use your information, please contact:
Grace Wellness CIC
Website: www.gracewellnesscic.co.uk
Email: contact@gracewellnesscic.co.uk
Telephone/WhatsApp: +44 7761 558314
LiveWell Collective is a project of Grace Wellness CIC.
